As detailed in our transparency report, our published threat model, and also our privacy policy, under Swiss law, Proton can be forced to collect information on accounts belonging to users under Swiss criminal investigation. There was no possibility to appeal this particular request. “In this case, Proton received a legally binding order from Swiss authorities which we are obligated to comply with. ProtonMail, a Swiss-based secure email provider, has been at the center of some controversy after it was forced to share the IP address of one of its clients, a climate activist, with law enforcement agencies due to a legally binding request by the Swiss authorities.Īccording to TechCrunch, which broke the story, the French law enforcement authorities were able to acquire the IP address of a French activist who was using ProtonMail’s services, by sending a request to the Swiss police through Europol. Following the incident the company has updated its website and privacy policy to clarify its legal obligations to users
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